SMA 15.0 Release brings exciting new features and enhancements.

• Favorites for UI Navigation: Bookmark up to 50 static pages in Admin and System UI with drag-and-drop, search, and delete options.
• Dashboard Revamp: Modern, customizable dashboards with multiple views, advanced widgets, sharing options, and performance improvements.
• Patch Catalog Enhancements: Added CVSS/EPSS scores, exploit data, ransomware indicators, advanced filtering, and CVE links for better patch prioritization.
• Linux Patch: Option to apply only security patches or all patches during Linux upgrades for compliance flexibility.
• Secure Logging Revamp: Replaced legacy syslog with TLS-secured logging, SSH activity tracking, and certificate-based authentication.
• Script Log Retention Redesign: Logs retained by number of runs (default: 7) for predictable storage and improved performance.
• Splashtop Integration Enhancements: Improved remote management with better RMM handling, session customization, and two simultaneous sessions.
• Quick Links for Admin Navigation: Added shortcuts to Label Management, Smart Labels, LDAP Labels, Security Settings, and Service Desk pages.

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Hotfix for SDA 9.3 is now available to download from the Quest support site. The hotfix addresses the following issues:

• K2-7888 - TaskEngine is dependent on PowerShell 2.0 to run
• K2-7909 - Scripted Installation deployment failing for Windows11 25H2
• K2-7880 - PXE boot will fail after BIOS upgrade that enforces Microsoft’s Secured-core PC requirements
• ESMEA-6675 - Update Quest Logo for Quest rebranding

For more information on the release, refer to the SDA 9.3 Hotfix (9.3.311) download page

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November 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 47 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 49 reported vulnerabilities.

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Microsoft announced that Windows 10 has reached the end of support on October 14, 2025. In order to continue to receive security updates for Windows 10, it is necessary to enroll in the Extended Security Updates program.

Windows 10 Long Term Servicing (LTSB/LTSC) editions follow their own support lifecycle and are not included in the Windows 10 Extended Security Updates program.

Starting October 14, 2025, new security updates for Windows 10 version 22H2 delivered through KACE will only be applied to devices enrolled in Microsoft’s Extended Security Updates (ESU) program. Previously released security updates will remain available in the catalog.

More details are provided below.

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Version 2.0.41 of the KACE Cloud Connect app for Android is now available in the Google Play Store. This update resolves an issue where the app was not properly requesting background location permission.

The following issue was addressed with this product update:

13389 - Android Connect app not properly requesting background location permission

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KACE Cloud product updates were recently deployed to add a Device Filter for App ID.

The following issue was addressed with this product update:

13413 - Added Device Filter for App ID

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Version 1.0.31 of the KACE Cloud AMAPI Companion app is now available in the Google Play Store. This update improves performance of the app.

The following issue was addressed with this product update:

13338 - Improve performance in KACE Cloud AMAPI Companion app

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Version 1.8.21 of the KACE Cloud Android Agent is now available in the Google Play Store. This update adds support for 16 KB memory page sizes.

The following issue was addressed with this product update:

13322 - Add support for 16 KB memory page sizes

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KACE Cloud product updates were recently deployed to add support for Windows 11 25H2 to Windows Feature Update Security configurations.

The following issue was addressed with this product update:

13317 - Added support for Windows 11 25H2 to Windows Feature Update Security configurations

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Version 2.0.38 of the KACE Cloud Connect app for Android is now available in the Google Play Store. This update improves the performance of location reporting requests.

The following issue was addressed with this product update:

13384 - Improve performance of location reporting requests

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KACE Cloud product updates were recently deployed to address issues with automated store app updates.

The following issues were addressed with this product update:

13377 - Admin Portal displays recently updated Play Store apps in Library using identifier in place of name

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The KACE Cloud Connect app is now fully compatible with Android 16. Enjoy a refreshed look and feel for an improved user experience.

Version 2.0.37 is available now in the Google Play Store.

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October 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 84 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 155 reported vulnerabilities.

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Patch 7 for SMA 14.0 and 14.1 is now available. These patches fix an important issue related to agent certificate renewal. Several undisclosed security vulnerabilities and other patching issues have also been addressed. Applying these patches is strongly recommended for all customers as soon as possible. Failure to apply the patch in time could result in all agents being disconnected from the appliance. Complete details of the contents of these patches are provided below.

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KACE Cloud product updates were recently deployed to address an issue with the automated cleanup of old device commands sometimes failing to complete.

The following issue was addressed with this product update:

13294 - Automated cleanup of old device commands sometimes fails to complete

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KACE Cloud product updates were recently deployed to address an issue with Play Store and App Store apps incorrectly updating to new version on devices.

The following issue was addressed with this product update:

13324 - Store apps incorrectly updating to new version on devices

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KACE Cloud product updates were recently deployed to address an issue with Android AMAPI devices not properly configuring Option Set setting “Force time to be set automatically”.

The following issue was addressed with this product update:

13284 - Android AMAPI devices not properly configuring Option Set setting “Force time to be set automatically”

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KACE Cloud product updates were recently deployed to add Security Patch Level to Device Details for Android devices.

The following issue was addressed with this product update:

13252 - Added Security Patch Level to Device Details for Android devices

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September 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 63 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 76 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address an issue with app installation limitations preventing installs on re-enrolled devices.

The following issue was addressed with this product update:

13143 - App installation limitations preventing installs on re-enrolled devices

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KACE Cloud product updates were recently deployed to address an issue with iPadOS apps only showing as supported on iOS when uploaded to App Library.

The following issue was addressed with this product update:

13110 - iPadOS apps only show as supported on iOS when uploaded to App Library

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Patching support for several new publishers and products has been added to the patch catalog.

• New products include Docker Desktop, RealVNC Connect, Microsoft Exchange Server Subscription Edition.
• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.

Please see below for a list of new products for which patches are now available.

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KACE Cloud product updates were recently deployed to address an issue with apps failing to install on Android EMM devices.

The following issue was addressed with this product update:

13106 - Apps fail to install on Android EMM devices

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KACE Cloud product updates were recently deployed to address issues with automated store app updates.

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KACE Cloud product updates were recently deployed to address an issue with Policy Manager not removing scripts from devices when scripts are unlinked from policy.

The following issue was addressed with this product update:

13060 - Policy Manager is unable to remove script from a device when script is unlinked from policy

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August 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 47 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 95 reported vulnerabilities.

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Cumulative patch 6 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:

• K1-36808 - Added ability for customers to opt-in for pre-release upgrade advertisement (General Settings)
• K1-36652 - Fixed inability to re-enable backups once disabled
• K1-36635 - Fixed undisclosed security vulnerability

For more information on the release, refer to the SMA 14.1 Patch 6 download page

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KACE Cloud has been updated with the following new features and enhancements:

• Scripting
• Support for iOS Supervision Identities
• Broader Remote Device Locking Support
• Redesigned Policy Interface
• Reporting Enhancements
• Launch Android EMM Apps Remotely

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July 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 68 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 130 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address issues with incorrect device history records and LDAP Sync Service.

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Patching support for several new publishers and products has been added to the patch catalog.

• New products include Atlassian SourceTree, PostgreSQL 15, 16, 17, Temurin JDK/JRE 24.
• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.

Please see below for a list of new products for which patches are now available.

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KACE Cloud product updates were recently deployed to address an issue with Admin Portal DEP Profile Assign Devices window not displaying properly.

The following issue was addressed with this product update:

12568 - Admin Portal DEP Profile Assign Devices window does not display properly

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Skype was officially discontinued as a Microsoft product on May 5, 2025. As a result, patching support for the consumer version of Skype has been removed from the Patch Catalog. Patching support for Skype for Business is unaffected by this change. Further details are available here.

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June 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 52 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 56 reported vulnerabilities.

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As part of our continuous commitment to maintaining the highest standards of security, the Quest team would like to make you aware that during an in-depth security review of the KACE Systems Management Appliance (SMA) several critical vulnerabilities were identified that require prompt attention.

Currently there is no evidence that any appliances have been accessed or compromised, we are taking decisive action out of an abundance of caution.

To ensure your environment remains secure, we have released an out-of-band hotfix to address these vulnerabilities. Demonstrating our dedication to your security and going well beyond our contractual obligations, we are extending these critical updates to versions as far back as KACE SMA 13.0.383—covering three prior versions beyond our standard support window. This allows customers who have not yet upgraded to the latest active maintenance release (14.x) to still benefit from these vital security enhancements.

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KACE Cloud product updates were recently deployed to address an issue with patch management failing to install a patch with a large file size.

The following issue was addressed with this product update:

12542 - KACE Cloud patch management fails to install patch with large file size

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KACE Cloud product updates were recently deployed to address issues with device location mapping platform, Android inventory, Apple DEP sync function, and policy resource linking.

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Version 1.8.16 of the KACE Cloud Android Agent is now available in the Google Play Store. This update allows Android EMM devices to collect details of multiple SIMs during inventory.

The following issue was addressed with this product update:

12157 - Android EMM Agent does not collect details of multiple SIMs during inventory (devices require Android Agent v1.8.16)

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KACE Cloud product updates were recently deployed to improve performance when loading the Admin Portal’s Device Apps page.

The following issue was addressed with this product update:

10959 - Improved performance loading Device Apps page

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May 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 54 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 63 reported vulnerabilities.

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Version 1.8.11 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where the Android EMM Agent generated an error during app installation error reporting.

The following issue was addressed with this product update:

12315 - Android EMM Agent generates error during app installation error reporting

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April 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 65 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 110 reported vulnerabilities.

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Version 1.8.10 of the KACE Cloud Android Agent is now available in the Google Play Store. This update improves Android EMM app installation error reporting.

The following issue was addressed with this product update:

12118 - Android EMM devices will be required to use Version 1.8.10 for improved Android EMM app installation error reporting

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KACE Cloud has been updated with the following new features and enhancements:

• Improved Restart and Snooze Functionality
• Remote Restart for Registered Devices
• Improved Patch Reporting
• Support for Android 15 Restrictions
• Google Workspace Support for AMAPI Work Profile devices

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Cumulative patch 3 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:

• K1-36306 - Fixed high haproxy CPU usage for large deployments after SSL certificate update
• K1-36155 - Fixed error when saving field changes for imported service desk queues
• K1-36083 - Fixed error during device label application when no remote control enabled labels exist
• K1-36080 - Fixed patch schedule error caused by snooze duration deployment

For more information on the release, refer to the SMA 14.1 product support page

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Cumulative patch 4 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

• K1-36306 - Fixed high haproxy CPU usage for large deployments after SSL certificate update
• K1-36155 - Fixed error when saving field changes for imported service desk queues
• K1-36080 - Fixed patch schedule error caused by snooze duration deployment

For more information on the release, refer to the SMA 14.0 product support page

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March 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 49 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 51 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address an issue with device history records for iOS and Android app installations.

The following issue was addressed with this product update:

12096 - Updated device history record verbiage for iOS and Android app installations

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Today, we released new versions of the KACE Systems Management Appliance Agent to address a vulnerability that could allow for privilege escalation. The updated Agent packages are available for download on the Support Portal at the links below or through the automatic update mechanism built into the KACE SMA Admin UI at Settings | Provisioning | Update Agents.

• 14.0.97 Agent Bundle for KACE SMA 14.0
• 14.1.19 Agent Bundle for KACE SMA 14.1

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KACE Cloud product updates were recently deployed to improve performance on reports and patch remediation.

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February 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 51 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 53 reported vulnerabilities.

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KACE Cloud documentation updated.

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Patching support for several new publishers and products has been added to the patch catalog.

• New products include Windows Server 2025, .NET 9.0, Omnissa Horizon Client, Semeru Runtime JDK/JRE 23.
• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.

Please see below for a complete list of products for which patches are now available.

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KACE Cloud product updates were recently deployed to address an issue with device inventory incorrectly marking some iOS apps as supporting macOS.

The following issue was addressed with this product update:

11901 - Device inventory incorrectly marks some iOS apps as supporting macOS

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KACE Cloud product updates were recently deployed to improve performance on device requests.

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KACE Cloud product updates were recently deployed to address an issue with Custom Profile Command configurations incorrectly always using the “Execute” operation.

The following issue was addressed with this product update:

11860 - Custom Profile Command configurations incorrectly always use “Execute” operation

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January 2025 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 73 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 155 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address issues with Admin Portal Policy names and Android Restriction Sets.

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KACE Cloud product updates were recently deployed to address an issue with Policy Restriction Sets not being applied at enrollment on Android EMM devices.

The following issue was addressed with this product update:

11740 - Policy Restriction Sets are not applied to Android EMM devices at enrollment

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KACE Cloud has been updated with the following new features and enhancements:

• Patch Discovery
• User Profile Information in Device Inventory
• New Policy Editor
• Support for new iOS and macOS Restrictions
• Remote Access Improvements
• Patching History Statistic Changes

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KACE Cloud infrastructure and security updates were deployed in preparation for the upcoming full product release.

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Version 1.7.10 of the KACE Cloud Android Agent is now available in the Google Play Store. This update is in preparation for the upcoming full product release.

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December 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 33 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 70 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address an issue in Enrollment Portal with Companion-only tenants.

The following issue was addressed with this product update:

11630 - Improved verbiage in Enrollment Portal for Companion-only tenants

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Cumulative patch 2 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:

• k1-33897 - Service Desk email tokens do not use ORG virtual host name
• k1-35092 - Task chains results inconsistent across ORGs for failed online scripts
• k1-36074 - System UI LDAP browser credentials input fields are missing
• k1-36087 - Task chain - tasks coming after a patch task fail to be executed
• k1-36063 - Getting incorrect device count when user performs Remote control session reset for a device
• k1-36107 - Patch downloads fails trying to use $logger to log status during Deleting UnusedAgentBundle files
• k1-36124 - Patch Schedules appear to be stuck in process-log phase for upto to 15 minutes
• k1-36127 - Azure Blob Storage option for Offboarding backups only allows file transfers up to 195GB
• k1-36138 - Patch detect schedule fails with error (Task Configuration changed since scheduling)
• k1-36147 - Windows Feature Update schedules stuck in process-log2 phase

For more information on the release, refer to the SMA 14.1 product support page

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Cumulative patch 3 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

• k1-33897 - Service Desk email tokens do not use ORG virtual host name
• k1-35092 - Task chains results inconsistent across ORGs for failed online scripts
• k1-36074 - System UI LDAP browser credentials input fields are missing
• k1-36087 - Task chain - tasks coming after a patch task fail to be executed
• k1-36107 - Patch downloads fails trying to use $logger to log status during Deleting UnusedAgentBundle files
• k1-36124 - Patch Schedules appear to be stuck in process-log phase for upto to 15 minutes
• k1-36127 - Azure Blob Storage option for Offboarding backups only allows file transfers up to 195GB
• k1-36138 - Patch detect schedule fails with error (Task Configuration changed since scheduling)
• k1-36147 - Windows Feature Update schedules stuck in process-log2 phase

For more information on the release, refer to the SMA 14.0 product support page

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KACE Cloud documentation updated.

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November 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 55 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 87 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address an issue with the KACE Cloud Agent clouddeploy plugin logging an error while deploying some applications.

The following issue was addressed with this product update:

11462 - KACE Cloud Agent clouddeploy plugin logs an error when output message is more than 128 characters

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KACE Cloud product updates were recently deployed to address issues with Policy Manager.

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KACE Cloud product updates were recently deployed to add the ability to enable or disable system apps for Android EMM Fully Managed enrollments.

The following issue was addressed with this product update:

11404 - Added ability to enable or disable system apps for Android EMM Fully Managed enrollments

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VMware Workstation Pro and VMware Workstation Player patch updates will no longer be provided in the Patch Catalog starting with version 17.6.0 as individual Broadcom customer entitlements are required to access patch payload files. We will continue to provide updates for VMware Tools.

We have added patching support for several new publishers and products to the patch catalog.

• New products include Corretto 23, TortoiseHg, Semeru Runtime JDK/JRE 22.
• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.

Please see below for a complete list of products for which patches are now available.

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KACE Cloud product updates were recently deployed to add support for Windows 11 24H2 to Windows Feature Update configurations.

The following issue was addressed with this product update:

11308 - Added support for Windows 11 24H2 to Windows Feature Update Security Configurations

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KACE Cloud product updates were recently deployed to address issues with LDAP Sync and MDM enrolled Windows devices.

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October 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 75 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 102 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to fix an issue where LDAP Sync would fail to update recently disabled users.

The following issue was addressed with this product update:

11330 - LDAP sync intermittently fails to update recently disabled users

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Version 1.7.9 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where access was allowed to external sites through the Privacy Policy link.

The following issue was addressed with this product update:

11314 - Android Agent allows access to external sites through the Privacy Policy link

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KACE Cloud product updates were recently deployed to add the option to “Preserve eSIM Data Plan” on the Factory Reset dialog for Apple devices in the Admin Portal.

The following issue was addressed with this product update:

11321 - Added “Preserve eSIM Data Plan” option to Factory Reset dialog for Apple devices

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KACE Cloud has been updated with the following enhancements:

• Companion Edition with Remote License
• Patch Catalog now includes CVSS and EPSS scores in Patch Details
• Windows Insider/ARM Detection
• Inventory Updates
• Performance Improvements

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Cumulative patch 1 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:

• k1-36056 - Backups are not running at the newly scheduled time
• k1-36043 - Multiple FreeBSD vulnerabilities - Sept 5 2024
• k1-36041 - Comment field is missing from process templates when Summary is hidden and Comment field is marked visible for queue
• k1-36040 - Remove Splashtop remote control session check to allow 2 connections to the device at a time.
• k1-36035 - Oops error page shown when queue email outbound settings configured to use MS 365 Germany API Service
• k1-36006 - Option to add Barcodes not available when creating a new asset
• k1-36005 - Do not run task to uninstall Splashtop streamer if KACE Cloud Agent is present in inventory
• k1-36002 - Ticket fields not shown in UserUI if SAT_SURVEY permission is set to Owners Only - Visible or Owners Only - Hidden
• k1-35998 - Suppress newsyslog email setn to reoot by Cron Daemon
• k1-35996 - macOS inventory data for FileVault 2, DDP|E and MDM enrollment is missing for agentless inventory.
• k1-35992 - Multiple FreeBSD vulnerabilities - Aug 7 2024
• k1-35977 - Unable to run multiple reports scheduled from ‘Report Schedules’ list page
• k1-35960 - Scripting list view choose action ‘Run’ only works when a single row is selected

For more information on the release, refer to the SMA 14.1 product support page

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Cumulative patch 2 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

• k1-36056 - Backups are not running at the newly scheduled time
• k1-36043 - Multiple FreeBSD vulnerabilities - Sept 5 2024
• k1-36041 - Comment field is missing from process templates when Summary is hidden and Comment field is marked visible for queue
• k1-36006 - Option to add Barcodes not available when creating a new asset
• k1-36002 - Ticket fields not shown in UserUI if SAT_SURVEY permission is set to Owners Only - Visible or Owners Only - Hidden
• k1-35998 - Suppress newsyslog email setn to reoot by Cron Daemon
• k1-35992 - Multiple FreeBSD vulnerabilities - Aug 7 2024
• k1-35977 - Unable to run multiple reports scheduled from ‘Report Schedules’ list page
• k1-35960 - Scripting list view choose action ‘Run’ only works when a single row is selected

For more information on the release, refer to the SMA 14.0 product support page

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KACE Cloud product updates were recently deployed to address issues with Cloud Agent Hardware Inventory.

The following issue was addressed with this product update:

11171 - Device History shows hardware inventory errors with certain data types

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KACE Cloud product updates were recently deployed to address issues with Cloud Agent upgrade logic.

The following issue was addressed with this product update:

11148 - Cloud Agent upgrade logic improvements

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September 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 57 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 68 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address issues with Patch Filters not adding newly released patches automatically.

The following issue was addressed with this product update:

11071 - Patch Filters based on relative release date not always updating with newly released patches

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Version 1.7.7 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Work Profile enrollments failing on Android 10 devices where a PIN is set.

The following issue was addressed with this product update:

11103 - Android EMM Work Profile enrollment failing on Android 10 device with PIN

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KACE Cloud product updates were recently deployed to improve Apple DEP sync performance.

The following issue was addressed with this product update:

11017 - Improved Apple DEP sync performance

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KACE Cloud product updates were recently deployed to address issues with Patch Statistics, device app status and BitLocker configurations.

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August 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 54 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 65 reported vulnerabilities including five actively exploited zero-days.

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Cumulative patch 1 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

• K1-33979 - Bitlocker and Defender device notifications are sent to all Organizations
• K1-35900 - Manual device and snmp configuration pages for non-English locales do not function properly
• K1-35734 - Rebooting from the systemui results in redirect to Oops error page
• K1-35714 - List view replication share actions only work if single row is selected
• K1-35724 - Daily notification for new agent bundle appears even after applying new bundle
• K1-35675 - Knowledge Base article detail does not load on non-English locales

For more information on the release, refer to the SMA 14.0 product support page

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KACE Cloud product updates were recently deployed to address issues with app installations, unenrolling devices and policy management.

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KACE Cloud product updates were recently deployed to address issues with Patching, Android EMM apps and KACE Cloud Agent upgrades.

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Version 1.0.84 of the KACE Cloud Connect App is now available in the Google Play Store. This update adds support for the latest Android SDK.

The following issue was addressed with this product update:

10752 - KACE Cloud Connect App does not use the latest Android SDK

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Today, we released version 14.1 of the KACE Systems Management Appliance. This release introduces the long-awaited Remote Desktop feature, seamlessly integrated with Splashtop RMM.

SMA 14.1 also adds support for using Office365 as outbound email provider for service desk.

For more information on the release, refer to the SMA 14.1 product support page and the release notes

KACE Remote Desktop powered by Splashtop is an optional paid add-on feature. For pricing information, please contact your sales representative.

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We have added patching support for several new publishers and products to the patch catalog.

• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.
• New products include TortoiseGit, Zulu JDK/JRE 11 LTS and Zulu JDK/JRE 8 LTS. Please see below for a complete list of products for which patches are now available.

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KACE Cloud product updates were recently deployed to address an issue where Patch Rules were not honoring reboot timeouts longer than 60 minutes.

The following issue was addressed with this product update:

10742 - Patch rules not honoring reboot timeout longer than 60 minutes

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KACE Cloud received two updates in this hotfix. First, an issue where Android COPE devices were not getting option sets applied when linked to a policy has been fixed. Second, support for purchasing Companion Edition subscriptions that include Remote Access functionality has been enabled.

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Version 1.0.27 of the KACE Cloud AMAPI Companion App is now available in the Google Play Store. This update adds support for the latest Android SDK.

The following issue was addressed with this product update:

10753 - KACE Cloud AMAPI Companion App does not use the latest Android SDK

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KACE Cloud product updates were recently deployed to address an issue with URL validation flagging IP addresses as invalid.

The following issue was addressed with this product update:

10741 - URL validation is flagging IP addresses as invalid

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KACE Cloud product updates were recently deployed to address an issue where the Admin Portal Device Apps list was slow to load.

The following issue was addressed with this product update:

9908 - Admin Portal Device Apps list is slow to load

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July 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 78 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 137 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address an issue where importing a pre-enrolled device generates an error.

The following issue was addressed with this product update:

10477 - Error when importing pre-enrolled device

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Version 1.7.6 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Fully Supervised devices enrolling with a QR code.

KACE Cloud product updates were also recently deployed.

The following issue was addressed with these product updates:

10642 - Added support for Android EMM Fully Supervised QR code enrollment

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KACE Cloud product updates were recently deployed to address an issue where device Patching would intermittently fail.

The following issue was addressed with this product update:

10663 - Patch commands intermittently fail to complete successfully and show as pending in Device History

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BlueJeans by Verizon was discontinued by the publisher on March 29, 2024 and has ceased offering any new or previously released patches. Consequently, support for patching has been removed from the Patch Catalog. Further information about the product’s end of support can be found here.

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KACE has partnered with Splashtop to integrate a high quality, secure, and easy-to-use Remote Access solution into KACE Cloud. This new feature, available today, allows administrators to remotely control Windows, macOS, and Android devices; and remotely view iOS devices.

In addition to launching the Remote Access feature, our June release includes the following enhancements:

• Improved Patch Status Reporting
• Device Aliases
• Custom Compliance Reporting
• MSI Installation using KACE Cloud Agent

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Version 1.7.5 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android COPE devices enrolling with serial number as enrollment identifier.

The following issue was addressed with this product update:

10588 - KACE Android Agent enrolling COPE devices with serial number as enrollment identifier

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Google has launched a new customer enrollment method “Better Together Enterprise” with the goal of having a unified enterprise solution for Google platforms. See more information here.

This will change the sign-up flow required for Android Enterprise Mobility Management (EMM) integration within KACE Cloud.

Note that this will not impact existing EMM enrollments.

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June 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 46 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 40 reported vulnerabilities.

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Microsoft has announced that Windows 10, version 21H2 (Enterprise, Education) on the General Availability (GA) Channel will reach end of service on June 11, 2024. These editions will no longer receive security updates after June 11, 2024. Please see end of updates announcement for more details.

The KACE Patch Catalog will continue to provide previously released OS and third-party publisher patches that target this version.

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KACE Cloud product updates were recently deployed to address issues AMAPI configuration errors preventing Enrollment Portal from allowing other device types to enroll and manual labels intermittently getting removed from pre-enrolled devices.

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Version 1.7.4 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with KACE Cloud Admin Portal showing a failure notification when an uploaded app is successfully installed on EMM Android device and Android Agent crashing due to duplicate kiosk app entries.

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KACE Cloud product updates were recently deployed to address issues with uploading .IPA files to the App Library.

The following issue was addressed with this product update:

10379 - .IPA files fail to upload into App Library

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KACE Cloud product updates were recently deployed to address issues with Companion License components.

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KACE Cloud product updates were recently deployed to address an issue when attempting to update the AMAPI Service Account key.

The following issue was addressed with this product update:

10416 - Unable to update AMAPI Service Account key

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May 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 43 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 61 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address issues with custom iOS apps failing to install.

The following issue was addressed with this product update:

10259 - Custom iOS Apps with special characters in name fail to install

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Version 1.7.2 of the KACE Cloud Android Agent is now available in the Google Play Store. This version updates the privacy policy.

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The Zoom app for desktop and mobile (Zoom Meetings) is now named Zoom Workplace starting with version 6.0.0 for Windows and macOS. Zoom patches and software titles version 6.0.0 onwards will reflect the new publisher branding in the Patch Catalog and Software Catalog. You may need to adjust any filter criteria targeting the old product name. Please see Zoom’s release notes for details.

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We have added patching support for several new publishers and products to the patch catalog.

• This data will be available the next time your catalog refreshes.
• KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.
• New products include Visual Studio Code, Git, 1Password, and AWS Client VPN. Please see below for a complete list of products for which patches are now available.

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Today, we released new versions of the KACE Systems Management Appliance Agent to address vulnerabilities that could allow file manipulation and incorrect process launching under specific conditions. The updated Agent packages are available for download on the Support Portal at the links below or through the automatic update mechanism built into the KACE SMA Admin UI at Settings | Provisioning | Update Agents.

• 13.1.25 Agent Bundle for KACE SMA 13.1
• 13.2.24 Agent Bundle for KACE SMA 13.2

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KACE Cloud product updates were recently deployed to address issues with the inventory process not clearing invalid device telephone records. An issue preventing enrollment instructions from displaying properly in certain situations was also resolved.

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Version 1.7.0 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with password expiration, Google Play not updating properly on Android 11, and added Dark Mode.

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KACE Cloud product updates were recently deployed to address issues with the Android Zero Touch sync process. The following issue was addressed with this product update:

• 10027 - Android Zero Touch Sync process uses wrong identifier

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April 2024 Microsoft Patch Tuesday updates are now published in the KACE Patch Catalog. These include 71 security updates targeting various Microsoft product families and platforms supported by KACE. These patches target 128 reported vulnerabilities.

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KACE Cloud product updates were recently deployed to address issues with discovered or pre-enrolled devices and performance navigating the device list.

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KACE Cloud product updates were recently deployed to address issues with Windows Option Set configurations.

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KACE Cloud has been updated with the following new features and enhancements:

• Device Registration for agent-based device management
• Support for Microsoft Windows Servers
• Support for co-managing devices with other MDM solutions
• KACE Cloud Companion Edition

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