October 8, 2024

KACE Cloud Android Agent updated to v1.7.9

Version 1.7.9 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where access was allowed to external sites through the Privacy Policy link.

The following issue was addressed with this product update:

11314 - Android Agent allows access to external sites through the Privacy Policy link

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September 23, 2024

KACE SMA 14.1 Cumulative Patch 1

Cumulative patch 1 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:

  • k1-36056 - Backups are not running at the newly scheduled time
  • k1-36043 - Multiple FreeBSD vulnerabilities - Sept 5 2024
  • k1-36041 - Comment field is missing from process templates when Summary is hidden and Comment field is marked visible for queue
  • k1-36040 - Remove Splashtop remote control session check to allow 2 connections to the device at a time.
  • k1-36035 - Oops error page shown when queue email outbound settings configured to use MS 365 Germany API Service
  • k1-36006 - Option to add Barcodes not available when creating a new asset
  • k1-36005 - Do not run task to uninstall Splashtop streamer if KACE Cloud Agent is present in inventory
  • k1-36002 - Ticket fields not shown in UserUI if SAT_SURVEY permission is set to Owners Only - Visible or Owners Only - Hidden
  • k1-35998 - Suppress newsyslog email setn to reoot by Cron Daemon
  • k1-35996 - macOS inventory data for FileVault 2, DDP|E and MDM enrollment is missing for agentless inventory.
  • k1-35992 - Multiple FreeBSD vulnerabilities - Aug 7 2024
  • k1-35977 - Unable to run multiple reports scheduled from ‘Report Schedules’ list page
  • k1-35960 - Scripting list view choose action ‘Run’ only works when a single row is selected

For more information on the release, refer to the SMA 14.1 product support page

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September 23, 2024

KACE SMA 14.0 Cumulative Patch 2

Cumulative patch 2 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

  • k1-36056 - Backups are not running at the newly scheduled time
  • k1-36043 - Multiple FreeBSD vulnerabilities - Sept 5 2024
  • k1-36041 - Comment field is missing from process templates when Summary is hidden and Comment field is marked visible for queue
  • k1-36006 - Option to add Barcodes not available when creating a new asset
  • k1-36002 - Ticket fields not shown in UserUI if SAT_SURVEY permission is set to Owners Only - Visible or Owners Only - Hidden
  • k1-35998 - Suppress newsyslog email setn to reoot by Cron Daemon
  • k1-35992 - Multiple FreeBSD vulnerabilities - Aug 7 2024
  • k1-35977 - Unable to run multiple reports scheduled from ‘Report Schedules’ list page
  • k1-35960 - Scripting list view choose action ‘Run’ only works when a single row is selected

For more information on the release, refer to the SMA 14.0 product support page

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September 5, 2024

KACE Cloud Android Agent updated to v1.7.7

Version 1.7.7 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Work Profile enrollments failing on Android 10 devices where a PIN is set.

The following issue was addressed with this product update:

11103 - Android EMM Work Profile enrollment failing on Android 10 device with PIN

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August 12, 2024

KACE SMA 14.0 Cumulative Patch 1

Cumulative patch 1 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:

  • K1-33979 - Bitlocker and Defender device notifications are sent to all Organizations
  • K1-35900 - Manual device and snmp configuration pages for non-English locales do not function properly
  • K1-35734 - Rebooting from the systemui results in redirect to Oops error page
  • K1-35714 - List view replication share actions only work if single row is selected
  • K1-35724 - Daily notification for new agent bundle appears even after applying new bundle
  • K1-35675 - Knowledge Base article detail does not load on non-English locales

For more information on the release, refer to the SMA 14.0 product support page

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July 30, 2024

KACE SMA 14.1 Release

Today, we released version 14.1 of the KACE Systems Management Appliance. This release introduces the long-awaited Remote Desktop feature, seamlessly integrated with Splashtop RMM.

SMA 14.1 also adds support for using Office365 as outbound email provider for service desk.

For more information on the release, refer to the SMA 14.1 product support page and the release notes

KACE Remote Desktop powered by Splashtop is an optional paid add-on feature. For pricing information, please contact your sales representative.

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July 30, 2024

Patching support added for TortoiseGit, Zulu JDK/JRE 11 LTS and more

We have added patching support for several new publishers and products to the patch catalog.

  • This data will be available the next time your catalog refreshes.
  • KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.
  • New products include TortoiseGit, Zulu JDK/JRE 11 LTS and Zulu JDK/JRE 8 LTS. Please see below for a complete list of products for which patches are now available.

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July 3, 2024

KACE Cloud Android Agent updated to v1.7.6

Version 1.7.6 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Fully Supervised devices enrolling with a QR code.

KACE Cloud product updates were also recently deployed.

The following issue was addressed with these product updates:

10642 - Added support for Android EMM Fully Supervised QR code enrollment

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June 25, 2024

KACE Cloud June 2024 Release

KACE has partnered with Splashtop to integrate a high quality, secure, and easy-to-use Remote Access solution into KACE Cloud. This new feature, available today, allows administrators to remotely control Windows, macOS, and Android devices; and remotely view iOS devices.

In addition to launching the Remote Access feature, our June release includes the following enhancements:

  • Improved Patch Status Reporting
  • Device Aliases
  • Custom Compliance Reporting
  • MSI Installation using KACE Cloud Agent

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June 21, 2024

KACE Cloud Android Agent updated to v1.7.5

Version 1.7.5 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android COPE devices enrolling with serial number as enrollment identifier.

The following issue was addressed with this product update:

10588 - KACE Android Agent enrolling COPE devices with serial number as enrollment identifier

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June 18, 2024

Android EMM Integration Update

Google has launched a new customer enrollment method “Better Together Enterprise” with the goal of having a unified enterprise solution for Google platforms. See more information here.

This will change the sign-up flow required for Android Enterprise Mobility Management (EMM) integration within KACE Cloud.

Note that this will not impact existing EMM enrollments.

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June 10, 2024

Windows 10, version 21H2 (Enterprise, Education) end of service

Microsoft has announced that Windows 10, version 21H2 (Enterprise, Education) on the General Availability (GA) Channel will reach end of service on June 11, 2024. These editions will no longer receive security updates after June 11, 2024. Please see end of updates announcement for more details.

The KACE Patch Catalog will continue to provide previously released OS and third-party publisher patches that target this version.

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April 24, 2024

Catalog Update: Zoom app is now named Zoom Workspace

The Zoom app for desktop and mobile (Zoom Meetings) is now named Zoom Workplace starting with version 6.0.0 for Windows and macOS. Zoom patches and software titles version 6.0.0 onwards will reflect the new publisher branding in the Patch Catalog and Software Catalog. You may need to adjust any filter criteria targeting the old product name. Please see Zoom’s release notes for details.

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April 23, 2024

Patching support added for Visual Studio Code, Git, and more

We have added patching support for several new publishers and products to the patch catalog.

  • This data will be available the next time your catalog refreshes.
  • KACE SMA customers might need to check their subscriptions and subscribe to newly added publishers before managing patches.
  • New products include Visual Studio Code, Git, 1Password, and AWS Client VPN. Please see below for a complete list of products for which patches are now available.

Read more »

April 22, 2024

KACE SMA Agent Hotfix for 13.1 and 13.2

Today, we released new versions of the KACE Systems Management Appliance Agent to address vulnerabilities that could allow file manipulation and incorrect process launching under specific conditions. The updated Agent packages are available for download on the Support Portal at the links below or through the automatic update mechanism built into the KACE SMA Admin UI at Settings | Provisioning | Update Agents.

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April 2, 2024

KACE Cloud April 2024 Release

KACE Cloud has been updated with the following new features and enhancements:

  • Device Registration for agent-based device management
  • Support for Microsoft Windows Servers
  • Support for co-managing devices with other MDM solutions
  • KACE Cloud Companion Edition

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