KACE Cloud product updates were recently deployed to fix issues with Android KACE Connect app, Android Wi-Fi configurations and iOS/macOS version upgrade configurations.

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KACE Cloud product updates were recently deployed to fix issues with Apple “Not Now” responses, DEP profiles, web app icons and Android AMAPI enrollments.

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Version 2.0.42 of the KACE Cloud Connect app for Android is now available in the Google Play Store. This update resolves an issue where the Android Connect app did not always report location on demand for Work Profile devices.

The following issue was addressed with this product update:

14079 - Android Connect app not always reporting location on demand for Work Profile devices

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Version 1.9.2 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where Android EMM devices did not show WiFi configuration errors in Device History.

The following issue was addressed with this product update:

13930 - Android EMM devices not showing WiFi configuration errors in Device History

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KACE Cloud product updates were recently deployed to fix issues with the Policy “Push Resources” button not showing when a search returned no matches and to add support for uploading multiple versions of an Android .APK to App Library.

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KACE Cloud product updates were recently deployed to fix issues with iOS 26 app inventory, Android Zero Touch sync and Apple VPP sync.

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KACE Cloud product updates were recently deployed to address an issue with deleted app records causing duplicate Device History records on Android EMM devices.

The following issue was addressed with this product update:

13748 - Deleted app records causing duplicate Device History records on Android EMM devices

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Version 1.8.23 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where Android EMM Agent did not disable the Unenroll button by default for COPE devices.

The following issue was addressed with this product update:

13634 - Android EMM Agent not disabling the Unenroll button by default for COPE devices

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Version 2.0.41 of the KACE Cloud Connect app for Android is now available in the Google Play Store. This update resolves an issue where the app was not properly requesting background location permission.

The following issue was addressed with this product update:

13389 - Android Connect app not properly requesting background location permission

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Version 1.0.31 of the KACE Cloud AMAPI Companion app is now available in the Google Play Store. This update improves performance of the app.

The following issue was addressed with this product update:

13338 - Improve performance in KACE Cloud AMAPI Companion app

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Version 1.8.21 of the KACE Cloud Android Agent is now available in the Google Play Store. This update adds support for 16 KB memory page sizes.

The following issue was addressed with this product update:

13322 - Add support for 16 KB memory page sizes

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Version 2.0.38 of the KACE Cloud Connect app for Android is now available in the Google Play Store. This update improves the performance of location reporting requests.

The following issue was addressed with this product update:

13384 - Improve performance of location reporting requests

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KACE Cloud product updates were recently deployed to address issues with automated store app updates.

The following issues were addressed with this product update:

13377 - Admin Portal displays recently updated Play Store apps in Library using identifier in place of name

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The KACE Cloud Connect app is now fully compatible with Android 16. Enjoy a refreshed look and feel for an improved user experience.

Version 2.0.37 is available now in the Google Play Store.

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KACE Cloud product updates were recently deployed to address an issue with Play Store and App Store apps incorrectly updating to new version on devices.

The following issue was addressed with this product update:

13324 - Store apps incorrectly updating to new version on devices

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KACE Cloud product updates were recently deployed to address an issue with Android AMAPI devices not properly configuring Option Set setting “Force time to be set automatically”.

The following issue was addressed with this product update:

13284 - Android AMAPI devices not properly configuring Option Set setting “Force time to be set automatically”

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KACE Cloud product updates were recently deployed to add Security Patch Level to Device Details for Android devices.

The following issue was addressed with this product update:

13252 - Added Security Patch Level to Device Details for Android devices

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KACE Cloud product updates were recently deployed to address an issue with apps failing to install on Android EMM devices.

The following issue was addressed with this product update:

13106 - Apps fail to install on Android EMM devices

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KACE Cloud product updates were recently deployed to address issues with automated store app updates.

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KACE Cloud product updates were recently deployed to address issues with device location mapping platform, Android inventory, Apple DEP sync function, and policy resource linking.

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Version 1.8.16 of the KACE Cloud Android Agent is now available in the Google Play Store. This update allows Android EMM devices to collect details of multiple SIMs during inventory.

The following issue was addressed with this product update:

12157 - Android EMM Agent does not collect details of multiple SIMs during inventory (devices require Android Agent v1.8.16)

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Version 1.8.11 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where the Android EMM Agent generated an error during app installation error reporting.

The following issue was addressed with this product update:

12315 - Android EMM Agent generates error during app installation error reporting

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Version 1.8.10 of the KACE Cloud Android Agent is now available in the Google Play Store. This update improves Android EMM app installation error reporting.

The following issue was addressed with this product update:

12118 - Android EMM devices will be required to use Version 1.8.10 for improved Android EMM app installation error reporting

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KACE Cloud product updates were recently deployed to address an issue with device history records for iOS and Android app installations.

The following issue was addressed with this product update:

12096 - Updated device history record verbiage for iOS and Android app installations

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KACE Cloud product updates were recently deployed to address issues with Admin Portal Policy names and Android Restriction Sets.

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KACE Cloud product updates were recently deployed to address an issue with Policy Restriction Sets not being applied at enrollment on Android EMM devices.

The following issue was addressed with this product update:

11740 - Policy Restriction Sets are not applied to Android EMM devices at enrollment

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Version 1.7.10 of the KACE Cloud Android Agent is now available in the Google Play Store. This update is in preparation for the upcoming full product release.

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KACE Cloud product updates were recently deployed to address issues with Policy Manager.

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KACE Cloud product updates were recently deployed to add the ability to enable or disable system apps for Android EMM Fully Managed enrollments.

The following issue was addressed with this product update:

11404 - Added ability to enable or disable system apps for Android EMM Fully Managed enrollments

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Version 1.7.9 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where access was allowed to external sites through the Privacy Policy link.

The following issue was addressed with this product update:

11314 - Android Agent allows access to external sites through the Privacy Policy link

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Version 1.7.7 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Work Profile enrollments failing on Android 10 devices where a PIN is set.

The following issue was addressed with this product update:

11103 - Android EMM Work Profile enrollment failing on Android 10 device with PIN

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Version 1.0.84 of the KACE Cloud Connect App is now available in the Google Play Store. This update adds support for the latest Android SDK.

The following issue was addressed with this product update:

10752 - KACE Cloud Connect App does not use the latest Android SDK

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KACE Cloud received two updates in this hotfix. First, an issue where Android COPE devices were not getting option sets applied when linked to a policy has been fixed. Second, support for purchasing Companion Edition subscriptions that include Remote Access functionality has been enabled.

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Version 1.0.27 of the KACE Cloud AMAPI Companion App is now available in the Google Play Store. This update adds support for the latest Android SDK.

The following issue was addressed with this product update:

10753 - KACE Cloud AMAPI Companion App does not use the latest Android SDK

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Version 1.7.6 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Fully Supervised devices enrolling with a QR code.

KACE Cloud product updates were also recently deployed.

The following issue was addressed with these product updates:

10642 - Added support for Android EMM Fully Supervised QR code enrollment

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Version 1.7.5 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android COPE devices enrolling with serial number as enrollment identifier.

The following issue was addressed with this product update:

10588 - KACE Android Agent enrolling COPE devices with serial number as enrollment identifier

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Google has launched a new customer enrollment method “Better Together Enterprise” with the goal of having a unified enterprise solution for Google platforms. See more information here.

This will change the sign-up flow required for Android Enterprise Mobility Management (EMM) integration within KACE Cloud.

Note that this will not impact existing EMM enrollments.

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KACE Cloud product updates were recently deployed to address issues AMAPI configuration errors preventing Enrollment Portal from allowing other device types to enroll and manual labels intermittently getting removed from pre-enrolled devices.

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Version 1.7.4 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with KACE Cloud Admin Portal showing a failure notification when an uploaded app is successfully installed on EMM Android device and Android Agent crashing due to duplicate kiosk app entries.

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KACE Cloud product updates were recently deployed to address an issue when attempting to update the AMAPI Service Account key.

The following issue was addressed with this product update:

10416 - Unable to update AMAPI Service Account key

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Version 1.7.2 of the KACE Cloud Android Agent is now available in the Google Play Store. This version updates the privacy policy.

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KACE Cloud product updates were recently deployed to address issues with the inventory process not clearing invalid device telephone records. An issue preventing enrollment instructions from displaying properly in certain situations was also resolved.

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Version 1.7.0 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with password expiration, Google Play not updating properly on Android 11, and added Dark Mode.

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KACE Cloud product updates were recently deployed to address issues with the Android Zero Touch sync process. The following issue was addressed with this product update:

• 10027 - Android Zero Touch Sync process uses wrong identifier

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KACE Cloud product updates were recently deployed to address issues with discovered or pre-enrolled devices and performance navigating the device list.

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