March 2, 2025
KACE Cloud product updates were recently deployed to address an issue with device history records for iOS and Android app installations .
The following issue was addressed with this product update:
12096 - Updated device history record verbiage for iOS and Android app installations
February 26, 2025
Today, we released new versions of the KACE Systems Management Appliance Agent to address a vulnerability that could allow for privilege escalation. The updated Agent packages are available for download on the Support Portal at the links below or through the automatic update mechanism built into the KACE SMA Admin UI at Settings | Provisioning | Update Agents.
February 25, 2025
KACE Cloud product updates were recently deployed to improve performance on reports and patch remediation.
February 11, 2025
KACE Cloud documentation updated.
February 1, 2025
KACE Cloud product updates were recently deployed to address an issue with device inventory incorrectly marking some iOS apps as supporting macOS.
The following issue was addressed with this product update:
11901 - Device inventory incorrectly marks some iOS apps as supporting macOS
January 24, 2025
KACE Cloud product updates were recently deployed to improve performance on device requests.
January 21, 2025
KACE Cloud product updates were recently deployed to address an issue with Custom Profile Command configurations incorrectly always using the “Execute” operation.
The following issue was addressed with this product update:
11860 - Custom Profile Command configurations incorrectly always use “Execute” operation
January 16, 2025
KACE Cloud product updates were recently deployed to address issues with Admin Portal Policy names and Android Restriction Sets.
January 14, 2025
KACE Cloud product updates were recently deployed to address an issue with Policy Restriction Sets not being applied at enrollment on Android EMM devices.
The following issue was addressed with this product update:
11740 - Policy Restriction Sets are not applied to Android EMM devices at enrollment
January 7, 2025
KACE Cloud infrastructure and security updates were deployed in preparation for the upcoming full product release.
December 31, 2024
Version 1.7.10 of the KACE Cloud Android Agent is now available in the Google Play Store. This update is in preparation for the upcoming full product release.
December 4, 2024
KACE Cloud product updates were recently deployed to address an issue in Enrollment Portal with Companion-only tenants.
The following issue was addressed with this product update:
11630 - Improved verbiage in Enrollment Portal for Companion-only tenants
December 2, 2024
Cumulative patch 3 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:
For more information on the release, refer to the SMA 14.0 product support page
December 2, 2024
Cumulative patch 2 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:
For more information on the release, refer to the SMA 14.1 product support page
November 19, 2024
KACE Cloud documentation updated.
November 4, 2024
KACE Cloud product updates were recently deployed to address an issue with the KACE Cloud Agent clouddeploy plugin logging an error while deploying some applications.
The following issue was addressed with this product update:
11462 - KACE Cloud Agent clouddeploy plugin logs an error when output message is more than 128 characters
November 1, 2024
KACE Cloud product updates were recently deployed to address issues with Policy Manager.
October 23, 2024
KACE Cloud product updates were recently deployed to add the ability to enable or disable system apps for Android EMM Fully Managed enrollments.
The following issue was addressed with this product update:
11404 - Added ability to enable or disable system apps for Android EMM Fully Managed enrollments
October 18, 2024
KACE Cloud product updates were recently deployed to add support for Windows 11 24H2 to Windows Feature Update configurations.
The following issue was addressed with this product update:
11308 - Added support for Windows 11 24H2 to Windows Feature Update Security Configurations
October 15, 2024
KACE Cloud product updates were recently deployed to address issues with LDAP Sync and MDM enrolled Windows devices.
October 10, 2024
KACE Cloud product updates were recently deployed to fix an issue where LDAP Sync would fail to update recently disabled users.
The following issue was addressed with this product update:
11330 - LDAP sync intermittently fails to update recently disabled users
October 8, 2024
Version 1.7.9 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue where access was allowed to external sites through the Privacy Policy link.
The following issue was addressed with this product update:
11314 - Android Agent allows access to external sites through the Privacy Policy link
October 7, 2024
KACE Cloud product updates were recently deployed to add the option to “Preserve eSIM Data Plan” on the Factory Reset dialog for Apple devices in the Admin Portal.
The following issue was addressed with this product update:
11321 - Added “Preserve eSIM Data Plan” option to Factory Reset dialog for Apple devices
September 23, 2024
Cumulative patch 2 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:
For more information on the release, refer to the SMA 14.0 product support page
September 23, 2024
Cumulative patch 1 for SMA 14.1 is now available to download from the Quest support site. The patch addresses the following issues:
For more information on the release, refer to the SMA 14.1 product support page
September 18, 2024
KACE Cloud product updates were recently deployed to address issues with Cloud Agent Hardware Inventory.
The following issue was addressed with this product update:
11171 - Device History shows hardware inventory errors with certain data types
September 13, 2024
KACE Cloud product updates were recently deployed to address issues with Cloud Agent upgrade logic.
The following issue was addressed with this product update:
11148 - Cloud Agent upgrade logic improvements
September 11, 2024
KACE Cloud product updates were recently deployed to address issues with Patch Filters not adding newly released patches automatically.
The following issue was addressed with this product update:
11071 - Patch Filters based on relative release date not always updating with newly released patches
September 5, 2024
Version 1.7.7 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Work Profile enrollments failing on Android 10 devices where a PIN is set.
The following issue was addressed with this product update:
11103 - Android EMM Work Profile enrollment failing on Android 10 device with PIN
August 27, 2024
KACE Cloud product updates were recently deployed to improve Apple DEP sync performance.
The following issue was addressed with this product update:
11017 - Improved Apple DEP sync performance
August 20, 2024
KACE Cloud product updates were recently deployed to address issues with Patch Statistics, device app status and BitLocker configurations.
August 12, 2024
Cumulative patch 1 for SMA 14.0 is now available to download from the Quest support site. The patch addresses the following issues:
For more information on the release, refer to the SMA 14.0 product support page
August 11, 2024
KACE Cloud product updates were recently deployed to address issues with app installations, unenrolling devices and policy management.
July 31, 2024
KACE Cloud product updates were recently deployed to address issues with Patching, Android EMM apps and KACE Cloud Agent upgrades.
July 31, 2024
Version 1.0.84 of the KACE Cloud Connect App is now available in the Google Play Store. This update adds support for the latest Android SDK.
The following issue was addressed with this product update:
10752 - KACE Cloud Connect App does not use the latest Android SDK
July 19, 2024
KACE Cloud product updates were recently deployed to address an issue where Patch Rules were not honoring reboot timeouts longer than 60 minutes.
The following issue was addressed with this product update:
10742 - Patch rules not honoring reboot timeout longer than 60 minutes
July 18, 2024
KACE Cloud received two updates in this hotfix. First, an issue where Android COPE devices were not getting option sets applied when linked to a policy has been fixed. Second, support for purchasing Companion Edition subscriptions that include Remote Access functionality has been enabled.
July 17, 2024
Version 1.0.27 of the KACE Cloud AMAPI Companion App is now available in the Google Play Store. This update adds support for the latest Android SDK.
The following issue was addressed with this product update:
10753 - KACE Cloud AMAPI Companion App does not use the latest Android SDK
July 12, 2024
KACE Cloud product updates were recently deployed to address an issue with URL validation flagging IP addresses as invalid.
The following issue was addressed with this product update:
10741 - URL validation is flagging IP addresses as invalid
July 11, 2024
KACE Cloud product updates were recently deployed to address an issue where the Admin Portal Device Apps list was slow to load.
The following issue was addressed with this product update:
9908 - Admin Portal Device Apps list is slow to load
July 8, 2024
KACE Cloud product updates were recently deployed to address an issue where importing a pre-enrolled device generates an error.
The following issue was addressed with this product update:
10477 - Error when importing pre-enrolled device
July 3, 2024
Version 1.7.6 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android EMM Fully Supervised devices enrolling with a QR code.
KACE Cloud product updates were also recently deployed.
The following issue was addressed with these product updates:
10642 - Added support for Android EMM Fully Supervised QR code enrollment
June 29, 2024
KACE Cloud product updates were recently deployed to address an issue where device Patching would intermittently fail.
The following issue was addressed with this product update:
10663 - Patch commands intermittently fail to complete successfully and show as pending in Device History
June 21, 2024
Version 1.7.5 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves an issue with Android COPE devices enrolling with serial number as enrollment identifier.
The following issue was addressed with this product update:
10588 - KACE Android Agent enrolling COPE devices with serial number as enrollment identifier
June 8, 2024
KACE Cloud product updates were recently deployed to address issues AMAPI configuration errors preventing Enrollment Portal from allowing other device types to enroll and manual labels intermittently getting removed from pre-enrolled devices.
June 7, 2024
Version 1.7.4 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with KACE Cloud Admin Portal showing a failure notification when an uploaded app is successfully installed on EMM Android device and Android Agent crashing due to duplicate kiosk app entries.
June 5, 2024
KACE Cloud product updates were recently deployed to address issues with uploading .IPA files to the App Library.
The following issue was addressed with this product update:
10379 - .IPA files fail to upload into App Library
June 4, 2024
KACE Cloud product updates were recently deployed to address issues with Companion License components.
May 28, 2024
KACE Cloud product updates were recently deployed to address an issue when attempting to update the AMAPI Service Account key.
The following issue was addressed with this product update:
10416 - Unable to update AMAPI Service Account key
May 11, 2024
KACE Cloud product updates were recently deployed to address issues with custom iOS apps failing to install.
The following issue was addressed with this product update:
10259 - Custom iOS Apps with special characters in name fail to install
April 25, 2024
Version 1.7.2 of the KACE Cloud Android Agent is now available in the Google Play Store. This version updates the privacy policy.
April 22, 2024
Today, we released new versions of the KACE Systems Management Appliance Agent to address vulnerabilities that could allow file manipulation and incorrect process launching under specific conditions. The updated Agent packages are available for download on the Support Portal at the links below or through the automatic update mechanism built into the KACE SMA Admin UI at Settings | Provisioning | Update Agents.
April 20, 2024
KACE Cloud product updates were recently deployed to address issues with the inventory process not clearing invalid device telephone records. An issue preventing enrollment instructions from displaying properly in certain situations was also resolved.
April 18, 2024
Version 1.7.0 of the KACE Cloud Android Agent is now available in the Google Play Store. This update resolves issues with password expiration, Google Play not updating properly on Android 11, and added Dark Mode.
April 13, 2024
KACE Cloud product updates were recently deployed to address issues with the Android Zero Touch sync process. The following issue was addressed with this product update:
April 12, 2024
KACE Cloud product updates were recently deployed to address issues with discovered or pre-enrolled devices and performance navigating the device list.
April 10, 2024
KACE Cloud product updates were recently deployed to address issues with Windows Option Set configurations.